Total Quality Management (TQM)
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I want to prepare a 700-1050-word paper in which you define total quality management (TQM). Include a description of the impact of globalization on quality. Also, compare and contrast traditional management styles with quality focused management styles. I need 2 or 3 references. Thank You
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The solution is at least 700 words defining Total Quality Management (TQM), a description of the impact of globalization on quality and it also compares and contrasts traditional management styles with quality focused management styles. References included.
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Total Quality Management (TQM) is a management approach that is comprehensive and structured that seeks to improve the quality of products and service through ongoing refinements in response to continuous feedback. Companies use the TQM approach and they integrate the organizational functions of marketing, finance, design, engineering, and production, customer service, etc. so that customer needs and organizational objectives are met. Organizations must constantly strive to continuously improve the processes through incorporation of the knowledge and experiences of their workers. TQM leads to great products and great customer service that will eventually meet consumer demands and achieve customer satisfaction. It entails long-term success with the use of organizational approach to improve performance and effectiveness. Total Quality Management emphasizes quality that is company wide, improvement that is done continuously, a culture that is quality oriented and monitored closely by management, and statistical tools used for designing and producing quality goods to the customers. TQM stems from the belief that mistakes can be avoided and defects can be prevented. Continuous improvement must deal with improving capabilities to produce better results in the future and not just improving results. ...
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