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    Product Comparison for Customer Requirements

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    Working individually or in a team, compare two similar products or service industries based on the customer assessment of the customer requirements for the following production items:
    a) Mountain bike
    b) Racing bike
    c) Pizza
    d) Textbook
    e) ATM
    f) Automobile cruise control
    g) Coffee maker
    h) Computer mouse
    i) Rechargeable drill/driver
    j) University academic department
    k) Call center
    l) Restaurant
    m) Hospital
    n) Department store
    o) Website for computer sales
    p) Hair salon
    q) Grocery store

    Choose one of the products to be your organization's product.

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    Solution Preview

    Two of the above services which are of similar nature are as following:
    a) Hair salon
    b) Hospital

    Both have similar customer requirements which are as following:
    1. The persons who are attending customers should be very skilled and expert in their job.
    2. There should be good ambiance because it is a major reason for comfort for customers during ...

    Solution Summary

    A comparison of customer requirements for two similar products or services.