Discussing Baderman Islands
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Discuss how you will measure your results and what steps your selected organization will take to ensure continuous improvement. I am writing an innovation process paper and conducting a presentation on a virtual organization called Baderman Island Resort. I would like some ideas for discussing how I can measure results and what steps Baderman Island Resort can take to ensure continuous improvement.
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Solution Summary
This solution explains measurement of performance and continuous improvement. The sources used are also included in the solution.
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Step 1:
The results depend on the objectives of the organization. The organization is Baderman Island Resort. Its objective with respect to the customer is to provide them with excellent service. Its objective with respect to the shareholders is to increase the value of Baderman Island. Its objective with respect to the community is to enhance long term stability and growth. Its objective with respect to employees is to offer above average compensation.
The results can be measured with the help of metrics. The quality of customer service provided can be measured with the help of a customer survey. ...
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