Brick & mortar supply chain modification in insurance online
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Explain how the supply chain was modified from "brick and mortar" for Allstate Insurance, Geico Insurance, and Progressive Insurance.
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Solution Summary
Discussion of the differences between supply chain in a brick and mortar setting and modifications for online service.
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For the brick and mortar the customer comes into the office and an agent gives a quote, makes the application, copies licenses and registrations, customer signs and takes copies, sends payments by mail or brings them in, calls for quotes and sometimes application is made over phone, mail is used. For online the ...
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