Job satisfaction
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What is job satisfaction and how is it measured?
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The solution involves the definition of job satisfaction, description of factors that affect it, and the preferred measuring tool to assess job satisfaction.
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Job satisfaction references to the individual's state-of-mind regarding the nature of his/her work. It is the way the individual feels about the job or "an individual's reaction to the job experience" (Yip, Goldman, & Martin, n.d.). Employee's satisfaction affects every aspect of the organization including productivity (Syptak, Marsland, & Ulmer, 2000). Job Satisfaction is influenced by a variety of factors such as pay, promotion, advancement, benefits, supervisor, co-workers, work conditions, communication, safety, productivity, and the work itself (Yip et al., n.d.). ...
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