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Emotional intelligence and control

Emotional intelligence is the ability to identify and manage emotions in ourselves and others, and to build relationships. It seems that if one is high in emotional intelligence, then one could reduce the number of personal conflicts in the workplace. What's your opinion in this?

Solution Preview

While emotional intelligence is a positive characteristic it is not the only trait that can help a
person navigate relationships at work and in other environments. Technical intelligence or the ability
to understand abstract concepts is useful for those in technical fields such as IT technology and
engineering. However, even people in such positions may have a difficult time navigating the social
complexities of the workplace without emotional intelligence. Therefore, emotional intelligence, at
least at a basic level, is necessary to be successful in life in personal relationships and in other
relationships, including ...

Solution Summary

The expert examines the emotional intelligence ability to identify and manage emotions.