Emotional Intelligence
Not what you're looking for?
This solution discusses the argument for emotional intelligence in the work place. Much of the discussion is grounded in the work of Daniel Goleman.
Purchase this Solution
Solution Summary
This solution discusses the argument for emotional intelligence in the work place. Much of the discussion is grounded in the work of Daniel Goleman.
Solution Preview
Emotional intelligence has been proposed as an invaluable skill for effective leaders. Goleman's (1998) paradigm bases emotional intelligence on five elements of emotional intelligence and twenty-five emotional competencies. These five elements include empathy, adroitness in handling relationships, motivation, self-regulation, and self-awareness. The twenty-five emotional competencies are strongly associated with one of the five emotional intelligence elements listed above. The bullets below offer a brief explanation of each of the five elements of emotional intelligence:
? Empathy: This skill of emotionally intelligent individuals involves being able to read and respond appropriately to others' emotions. In the work environment, empathetic leaders understand and sympathize with their peers and subordinates viewpoints and feelings. Beyond just recognizing and caring about the emotions of others, empathetic leaders are service oriented, encourage the development of others, are politically adroit, and embrace diversity (Goleman, 1998).
? Social Skills (adroitness in handling relationships): Emotionally intelligent individuals are successful at building relationships. Solid relationships with peers, subordinates, and superiors provide support within the work environment. People with this skill ...
Purchase this Solution
Free BrainMass Quizzes
Employee Orientation
Test your knowledge of employee orientation with this fun and informative quiz. This quiz is meant for beginner and advanced students as well as professionals already working in the HR field.
Social Media: Pinterest
This quiz introduces basic concepts of Pinterest social media
Production and cost theory
Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.
Motivation
This tests some key elements of major motivation theories.
Cost Concepts: Analyzing Costs in Managerial Accounting
This quiz gives students the opportunity to assess their knowledge of cost concepts used in managerial accounting such as opportunity costs, marginal costs, relevant costs and the benefits and relationships that derive from them.