Emotional Intelligence (EI): Motivating a Team
Not what you're looking for?
You're on your way to motivating your team from a group perspective, but you're still having trouble connecting with your team as individuals. Your mentor reminds you of the concept of emotional intelligence and how it can enhance your leadership capabilities. So, as a first step, use the AIU Cybrary to research emotional intelligence.
To recap, the five components of emotional intelligence, as described by Daniel Goleman are explained in the following:
A. Self-Awareness: The ability to recognize and understand personal moods and emotions. It includes self-confidence, realistic self-assessment, and a self-deprecating sense of humor.
B. Self-Regulation: The ability to control or redirect disruptive impulses and moods and the propensity to suspend judgment and to think before acting. It includes trustworthiness and integrity, comfort with ambiguity, self control, and openness to change.
C. Motivation: A passion to work for reasons that go beyond money and status. A tendency to pursue goals with energy and persistence. It includes a strong drive to achieve, optimism even in the face of failure, and organizational commitment.
D. Empathy: The ability to understand the EMOTIONAL makeup of other people. It includes expertise in building and retaining talent, cross-cultural sensitivity, and service to clients and customers.
E. Social Skills: Proficiency in managing relationships and building networks and an ability to find common ground and build rapport. It includes effectiveness in leading change, persuasiveness, and expertise in building and leading teams.
(Harvard Business Review. (November/December, 1998)).
Write an e-mail to your mentor covering the following:
1. Evaluate your current or former manager on each of the five components of emotional intelligence.
2. How can you apply the principles of emotional intelligence to your current situation?
3. What can organizations do to help develop the emotional intelligence of their managers as well as other employees?
I need some ideas for these above questions. Thank you.
Purchase this Solution
Solution Summary
Through illustrative example, this solution evaluates a manager on the five components of emotional intelligence (EI). It also explains how to apply the principles of EI and how to develop EI in managers and other employees. Specific training strategies are examined.
Purchase this Solution
Free BrainMass Quizzes
Business Processes
This quiz is intended to help business students better understand business processes, including those related to manufacturing and marketing. The questions focus on terms used to describe business processes and marketing activities.
Transformational Leadership
This quiz covers the topic of transformational leadership. Specifically, this quiz covers the theories proposed by James MacGregor Burns and Bernard Bass. Students familiar with transformational leadership should easily be able to answer the questions detailed below.
Six Sigma for Process Improvement
A high level understanding of Six Sigma and what it is all about. This just gives you a glimpse of Six Sigma which entails more in-depth knowledge of processes and techniques.
Introduction to Finance
This quiz test introductory finance topics.
Production and cost theory
Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.