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Emotional Intelligence of Teams

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I have a paper to write and I need some starting information so I can start building upon it. Can you please help me with this task? Is it appropriate for a leader to spend time developing a team's emotional intelligence? What would be some advantages and disadvantages to this? If you have any sources, where I can find additional information that would help?

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There are many advantages and disadvantages to developing emotional intelligence in a team. According to this article, http://www.mindtools.com/pages/article/team-emotional-intelligence.htm, "Emotional Intelligence, also called EI, is partly the ability to recognize and control your own emotions, and understand what those emotions are telling you. EI also means that you can recognize the emotional wants and needs of others and respond appropriately." It is a necessary skill to help build trust, create a sense of identity, solve problems with others and cooperate/participate productively in a group. This is beneficial to leaders, in that employees are more willing to help each other and make new employees feel more comfortable in the workplace. It has been found that emotional intelligence has been tied to team cohesiveness. It has also shown that groups with high emotional intelligence work more quickly.

To build emotional intelligence in your team, there are a few steps that should be followed. First, lead by example. When team members see the leader working to improve team cohesiveness, group members will get the idea. Second, communicate the benefits, i.e. the happier you are in ...

Solution Summary

The development of emotional intelligence in teams. Advantages and disadvantages to building emotional intelligence.

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Motivating A Team through Emotional Intelligence

You're on your way to motivating your team from a group perspective, but you're still having trouble connecting with your team as individuals. Your mentor reminds you of the concept of emotional intelligence and how it can enhance your leadership capabilities. So, as a first step, use the AIU Cybrary to research emotional intelligence.

To recap, the five components of emotional intelligence, as described by Daniel Goleman are explained in the following:

A. Self-Awareness: The ability to recognize and understand personal moods and emotions. It includes self-confidence, realistic self-assessment, and a self-deprecating sense of humor.

B. Self-Regulation: The ability to control or redirect disruptive impulses and moods and the propensity to suspend judgment and to think before acting. It includes trustworthiness and integrity, comfort with ambiguity, self control, and openness to change.

C. Motivation: A passion to work for reasons that go beyond money and status. A tendency to pursue goals with energy and persistence. It includes a strong drive to achieve, optimism even in the face of failure, and organizational commitment.

D. Empathy: The ability to understand the EMOTIONAL makeup of other people. It includes expertise in building and retaining talent, cross-cultural sensitivity, and service to clients and customers.

E. Social Skills: Proficiency in managing relationships and building networks and an ability to find common ground and build rapport. It includes effectiveness in leading change, persuasiveness, and expertise in building and leading teams.
(Harvard Business Review. (November/December, 1998)).

Write an e-mail to your mentor covering the following:

1. Evaluate your current or former manager on each of the five components of emotional intelligence.
2. How can you apply the principles of emotional intelligence to your current situation?
3. What can organizations do to help develop the emotional intelligence of their managers as well as other employees?

I need some ideas for these above questions. Thank you.

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