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Use of control charts in performance improvement

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A key component of performance improvement involves data analysis and identifying positive or negative trends in performance. When managing large amounts of data over time, it is essential that a control chart be used to identify the presence of a statistically significant trend.
Research Project: I am required to construct a control chart for a clinical metric or outcome at a hospital or skilled nursing facility. Include the following:

• Choose the clinical metric to measure (e.g., catheter-associated urinary tract infections (CAUTI), patient falls, or readmissions within 30 days).
•Create a control chart that is appropriate for the metric that you are measuring.
•Explain how the targeted outcome was selected (benchmark or historical data) and why.
•You will need to describe how the data were collected and how they were incorporated into the construction of the control chart.
•Explain how the control chart can be used to identify positive and negative trends in performance.

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Solution Summary

The use of control charts is instrumental in monitoring quality metrics over time.

Solution Preview

Measurement: Turn-around times (TAT) for processing lab tests in the hospital, collection to result.
Control chart depicts average TAT per day in minutes.
Targeted outcome is based upon a benchmark established by hospital policy. ...

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