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Write a scenario that outlines an example of poor communication in a medical office setting to resolve an issue among co-workers, among patients and physicians, or among office employees and other customers. Use the same scenario to outline how effective communication would have facilitated a resolution.

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An example of poor communication in a medical office setting is included.

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An example of poor communication between a medical office employee and a customer/patient might occur when an appointment for a new patient is scheduled and the office employee fails to ...

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Beatrice Martino, MEd
Education
  • MEd, Jones International University
  • BSc, DeVry University
  • MPH, Walden University
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