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Active listening, both in personal and professional contexts

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What about active listening is so important in one's personal and professional life? How would you go about coaching a friend or co-worker (who is not familiar with the term) to incorporate active listening into his/her communication?

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Active listening, both in personal and professional contexts, is briefly explained from a purely personal view.

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What one hears or comprehends is just as vital as what one says in both personal and professional discourse. Since communication is a process as well as a two-way street, active listening must occur simultaneously with strong speech skills in order for messages to accurately exchange. ...

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