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Active listening, both in personal and professional contexts

What about active listening is so important in one's personal and professional life? How would you go about coaching a friend or co-worker (who is not familiar with the term) to incorporate active listening into his/her communication?

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What one hears or comprehends is just as vital as what one says in both personal and professional discourse. Since communication is a process as well as a two-way street, active listening must occur simultaneously with strong speech skills in order for messages to accurately exchange. ...

Solution Summary

Active listening, both in personal and professional contexts, is briefly explained from a purely personal view.