Active Listening Between Managers and Employees
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Describe the active listener and how active listening can impact communication between leaders/managers and their employees.
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Solution Summary
This solution discusses the active listening process between leaders/managers and employees. The direct impact that active listening has on the communication process is also discussed.
Solution Preview
The active listener is a listener that pays full attention to each element in the communication process. We typically see various characteristics from the active listener. The active listener does not interrupt the speaker, listens carefully with full attention and provides feedback in the communication process. Active ...
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