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Retail Sales Assistant Job Elements Checklist

Apply the checklist to a job you currently have or have had in the past. Download the checklist to a word processing document. Answer the questions. Be sure to identify the job you are applying the checklist to. As usual, if you cannot make a question fit your particular job, just type N/A. You will find the checklist by clicking on view/complete.

Surf the net using your own resources or some of those listed on the syllabus and find a program, chart, visual, etc. that could be used in training someone to do the job you described in this assignment. Post the internet address at the bottom of the checklist.

Checklist Items:

Tasks
1. Are tasks described in a neutral way?
2. Has a conscious decision been made about allocating tasks to a person or to a machine?

Jobs
3. Does the job consist of more than one task?
4. Do those involved contribute to problem solving?
5. Is the cycle time longer than one-and-one-half minutes?
6. Is there alternation between easy and difficult tasks?
7. Can those involved decide independently how the tasks are carried out?
8. Are there adequate possibilities for contacts with others?
9. Is the information provided sufficient to control the task?

Work Organization
Flexible Forms of Organization
10. Are hierarchical work organizations replaced by more flexible structures:
11. Are housing conditions flexible?
12. Are working times flexible?

Autonomous Groups
13. Is the assignment to the group clear?
14. Does the group consist of 7-12 members?

Coaching Management Styles
15. Is the role of the manager more coach than boss?

Solution Preview

Retail Sales Assistant

Tasks
1. Are tasks described in a neutral way? Yes
2. Has a conscious decision been made about allocating tasks to a person or to a machine? Yes

Jobs
3. Does the job consist of more than one task? Yes
4. Do those involved contribute to problem solving? Yes
5. Is the cycle time longer than one-and-one-half ...

Solution Summary

The expert examines retail sales assistant job element checklists.

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