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DMAIC Analyze Phase

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5. Broad Organizational Awareness of the Project

Engaging the entire organization in the Six Sigma process is a crucial element of overall success. Each team has a responsibility to ensure that the key stakeholders are aware of the project. Executing an effective communication plan is a key element of the overall project plan and responsibility of every team member.

Low - The project is virtually invisible to the rest of the organization. No formal communication plan is in place.

Medium - While the team has developed a communication plan, it seems that there is very little awareness of what the team is trying to accomplish. Both the Sponsor and the team leader provide frequent updates on the project, but it seems that across the board few employees know what this project is about and what the impact on their own area of responsibility will be.

High - The team has a detailed communication plan and every team member is actively engaged in its execution. Across the board, almost every member of the respective organization is aware of the project and has an understanding of how it will impact his or her area of responsibility and plays an active role in communicating what is learned and the best practices into the community body of knowledge.

6. Project Delivered the Anticipated Results

The ultimate test for each project is whether it delivered the business results and customer impact it was chartered to achieve. While the real impact cannot always be exactly determined at the start of the project, the project has to deliver against the goals defined in the project charter.

Low - The deliverables of the project do not meet the expectations laid out in the charter. No discussions have been held with the Sponsor relative to updating the charter throughout the course of the project.

Medium - While the project has made substantial progress towards the initial goals defined in the charter, overall the deliverables fall short of expectations. This shortfall was recognized early on and discussed with the project Sponsor, who agreed to move forward with the project regardless of this issue.

High - The project delivered the promised results. Over the course of the project, the team has updated the charter in a timely manner and made sure that all the key stakeholders are aware of the changes.

Any help that you could provide on this case would be greatly appreciated.

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DMAIC- Analyze Phase
In this phase the outcomes from measure phase were analyzed to identify major causes of deviation from expectation. The analyze phase has many phases which starts from measuring the current performance with the standard. If capability assessment shows that there is too such deviation from expectations adjustment to project goals may be considered. The data which is identified during measure phase is segmented to look for patterns that shed light on factors which may be causing or driving the observed variation. From these factors most likely factors are selected.
The distribution of each data set was looked for ...

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Lean Six Sigma Project Case: Analyze Phase of DMAIC

See attached file for format.

Analyze

Assignment:

Submit an Analyze Definition Document which will demonstrate your ability to analyze a problem situation using the Analyze Phase of DMAIC.

Expectations:

? Differentiate the various relevant aspects of the situation and analyze the problem at the Blackbelt level using various tools of the Analyze Phase.

? Organize the appropriate information into a coherent report.
o Use the Analyze Report Outline provided.
o Be sure to use Topic Headings that correspond to the major topics

? The report should contain all the necessary and sufficient aspects to completely analyze the problem.
o Include copies of various Tools that were used
o Provide Discussion and explanation where appropriate and necessary
o Include sources of documentation
o Include examples of reports used to generate evidence and data
o You may also upload supplemental documents into Additional files.

? The length of the paper should be as long as necessary to include the all of the appropriate information.

ANALYZE PHASE REPORT OUTLINE

The Analyze and use the following Phase Report below. USE TOPIC HEADINGS.

Data and Process Analysis

? What does the data say about the performance of the business process?
? Was a detailed process map created to amplify critical steps of the 'as is' business process?
? Were any designed experiments used to generate additional insight into the data analysis?
? Did any additional data need to be collected?
? What model would best explain the behaviour of output variables in relation to input variables?
? Be sure to include the data and the data analysis. Attach Excel files. Explain it. Connect the data and data analysis in the spread sheet to the discussion in the report.

Root Cause Analysis

? What tools were used to generate the list of possible causes?
? Was a cause-and-effect diagram used to explore the different types of causes (or sources of variation)?
? What tools were used to narrow the list of possible causes?
? Were Pareto charts (or similar) used to portray the 'heavy hitters' (or key sources of variation)?
? What conclusions were drawn from the team's data collection and analysis?
? How did the team reach these conclusions?

Quantifying the Gap/Opportunity

? What is the cost of poor quality as supported by the team's analysis?
? Is the process severely broken such that a re-design is necessary?
? Would this project lend itself to a DFSS project?
? Have any additional benefits been identified that will result from closing all or most of the gaps?
? Were any quick fixes ('ground fruit or low-hanging fruit') implemented? If so, what were the resulting benefits?
? What quality tools were used to get through the analyze phase?

Preliminary Solutions

? What preliminary possible solutions were determined?
? How were they determined and who was involved?

Required reading:

iSix Sigma, Six Sigma DMAIC Roadmap retrieved on Mar 16, 2010 from
http://www.isixsigma.com/index.php?option=com_k2&view=item&layout=item&id=1477&Itemid=343
iSix Sigma, Six Sigma DMAIC Reference retrieved on Mar 16, 2010 from
http://www.isixsigma.com/index.php?option=com_k2&view=item&layout=item&id=1484&Itemid=139
Find additional websites and reference that provide additional information on the DMAIC process and in particular the Analyze Phase.

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