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Define Measure Analyze Improve Control (DMAIC) - Measurement Phase

Discuss the Measurement Phase in quantitative terms. What do you think are the most important aspects of this phase of the DMAIC process? What are some problems that can occur?

Imagine working at McDonalds. What are some issues, concerns, and problems from the Measurement Phase.

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DMAIC: Measurement Phase

DMAIC is an acronym for the five key phases in a process improvement project: Define, Measure, Analyze, Improve, and Control (http://www.brighthub.com/office/project-management/articles/23736.aspx).
The same online source further discussed that under the define phase, the purpose, objective, scope, expected timeline, budget, and major players of the project are clarified. Inputs and outputs are also determined in this phase. The measurement phase is focused on gathering data to describe the current situation. In the analyze (or analysis) phase, the root causes of the process problems and inefficiencies are identified, and relationships between the causes and the performance level are determined. In the improve stage, strategies are formulated to address the root causes of the problem. In the Control phase, steps are taken to ensure that the gains obtained during the improve phase are maintained. This may involve proper monitoring and evaluation of the project to ensure that everything is working as planned.

Measurement Phase in quantitative terms

As indicated earlier, the measurement phase involves gathering data to describe the current situation. ...

Solution Summary

The solution assists in defining measure analyze improve control (DMAIC) the measurement phase.