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Characteristics of a Quality Culture in the Corporation

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What factors contribute to the quality orientation of an organization? How might an organization incorporate quality into its culture? What are the biggest challenges you would face when creating a quality culture in your own organization?

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Solution Summary

The solution explains how an organization might adopt a quality orientation.

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Factors that contribute to a quality orientation within an organization include competing within and industry in areas of quality, adopting quality measurement standards, such as ISO and six sigma, providing periodic and regular performance evaluations that provide both positive and negative feedback and encouraging employees to contribute to process improvements.

An organization can incorporate quality into is culture by adopting and ...

Solution provided by:
Beatrice Martino, MEd
Education
  • MEd, Jones International University
  • BSc, DeVry University
  • MPH, Walden University
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