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Prepare a paper in which you evaluate Microsoft's mission, vision, goals, and objectives and discuss the relationship between quality and each of the following:
a. Compare and contrast the management style at microsoft with the management style at an organization that has adopted Total Quality Management.
b. Discuss the characteristics of the other organization's Total Quality Management style and compare those characteristics with microsoft. Discuss the extent to which the other organizations TQM practices could be integrated into microsoft.
Use at least 2 sources from the attachment for Microsoft to support your position. Be sure to properly citer your references in your paper APA style. Please provide Introdution and conclusion.
Achieving Quality Through Continual Improvement, 1e Claude W. Burrill Johannes Ledolter 1st
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The expert examines strategic plan analysis for Microsoft management styles and TQM.
Microsoft Corporation is a transnational computer technology corporation. The company, explicates, fabricates, licenses and affirms an extensive range of software products for computing devices. It's headquarter is situated in Redmond, Washington, USA. The company's most gainful products are as follows:
? Microsoft Windows operating system
? Microsoft Office suite
The company was established in the year 1975, to expand and sell BASIC interpreters. Subsequent to this, it developed to control the home computer operating system market with MS-DOS, followed by the Windows line of operating systems (About Microsoft, 2010). The company also owns strong position in other markets; with pluses like the MSNBC cable television network, the MSN Internet portal and the Microsoft Encarta multimedia encyclopaedia.
In addition to its operating systems, the company also commercializes both computer hardware products like the Microsoft mouse and the Microsoft Natural keyboard along with home entertainment products like Xbox, Xbox 360, Zune and MSN TV. Microsoft is a popular IT company which has many competitors in the business world. Its major competitors are Apple, Google, IBM and Oracle.
These companies compete with Microsoft and are the major threats for Microsoft products. The company follows diversity throughout its organizational culture and it hires employees from different backgrounds. For maintaining its image and position in the market time to time company adopt changes and in present it adopts environmental programs.
Mission, Vision, Goals & Objectives
The mission of the Microsoft Corporation is to help people and businesses throughout the world in realizing their full potential (Microsoft Corporate Citizenship, 2010).
The vision of the company is to empower people through great software anytime, anyplace and on any device.
Goals & Objectives:
As a company, and as individuals, Microsoft Corporation value truthfulness, sincerity, honesty, personal superiority, constructive self-criticism, recurrent self-improvement and mutual respect. It is committed to its customers and partners and has a ...
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