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    Total Quality Management (TQM): Example Problem

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    Explain how TQM applies or should apply to an organization Micosoft. Some examples of TQM application concepts include an explanation of why a business would use TQM to find an opportunity to solve a problem; how TQM applies to continuous improvement of an existing product or service; and how organizations can use TQM to continue to be better than their competition.

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    Application of TQM in Microsoft

    Total Quality Management (TQM) is an important concept, which helps to improve the performance of an organization. The application of TQM in Microsoft would also be beneficial to increase the effectiveness in the managerial decision making. Microsoft operates its business in the software industry and it provides latest and innovative software applications and in technology transfer to the customers according their future needs and for their convenience. The application of TQM model in the business process of Microsoft would produce the continuous improvement in the process that will consequently lead to the customer satisfaction ...

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