Purchase Solution

Total Quality Management and Productivity

Not what you're looking for?

Ask Custom Question

Is Total Quality Management a strategic level objective for Huffman Trucking Organization?

What impact globalization may have on Huffman Trucking organization's total quality management position?

Purchase this Solution

Solution Summary

What impact globalization may have on Huffman Trucking organization's total quality management position?

Solution Preview

You probably already know this, but it is worth mentioning anyways. As an OTA with BrainMass, I do NOT complete assignments or parts of assignments for students. Rather, it is my job to provide direction and guidance, so that you will be in a better position to complete your own assignment. This is listed clearly on the BrainMass site as well, so you probably know this already.

This look's like an interesting assignment, though, so let's see where I can be helpful

Total Quality Management (TQM)
Total = Quality involves everyone and all activities in the company.
Quality = Conformance to Requirements (Meeting Customer Requirements).
Management = Quality can and must be managed.
TQM = A process for managing quality; it must be a continuous way of life; a philosophy of perpetual improvement in everything we do.

The Principles of TQM are as follows:

1. Quality can and must be managed.
2. Everyone has a customer and is a supplier.
3. Processes, not people are the problem.
4. Every employee is responsible for quality.
5. Problems must be prevented, not just fixed.
6. Quality must be measured.
7. Quality improvements must be continuous.
8. The quality standard is defect free.
9. Goals are based on requirements, not negotiated.
10. Life cycle costs, not front end costs.
11. Management must be involved and lead.
12. Plan and organize for quality improvement

TQM has been adapted by schools and churches as well as corporations. The ...

Purchase this Solution


Free BrainMass Quizzes
Motivation

This tests some key elements of major motivation theories.

Academic Reading and Writing: Critical Thinking

Importance of Critical Thinking

Managing the Older Worker

This quiz will let you know some of the basics of dealing with older workers. This is increasingly important for managers and human resource workers as many countries are facing an increase in older people in the workforce

Basics of corporate finance

These questions will test you on your knowledge of finance.

Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.