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Use of Contractors Increasing the Complexity of an IT Project

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We know that the acquisition of software is not a simple process; whether we build it or buy it. On top of that some organizations choose to use contractors in the process of acquiring software. Why and how does the use of contractors increase the complexity of an IT project?

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The solution discusses the use of contractors increasing the complexity of an information technology project.

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We can use different options or their combinations during the acquisition of software such as in-house development, contract development, purchased package, transported system etc... If we choose to build it by ourselves our organization utilizes its own staff for the planning, definition, analysis, design, and implementation of the applications. New staff may be hired or existing personnel can be trained in information systems and computer technology. On the other hand we can sign a contract with a software development organization for the design and implementation of the desired application. In this way we will probably have stronger technical talent than could be hired for an in-house team and better adherence to development and implementation timetables. However contract development may also increase the complexity of an IT project. Because there is a chance of instability with the contractor which may lead to lack ...

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Umut Oltulu, MBA
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  • BSc, Dokuz Eylul University
  • MBA, Texas A&M University-Kingsville
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