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    Development of a Customer Service Training Program

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    The training program of staff of a sit down mid size bar grill is a sensitive as well as a very important one. It holds the key of success or the failure of the enterprise itself. The attendants at such a bar have to perform a variety of duties; which includes:
    Completing customer transactions,
    Cleaning food or stock areas,
    Assisting the kitchen area,
    Maintaining the inventory,
    Performing all other responsibilities assigned by the manager

    The two items on which hinges a mid size bar and grill are good inviting customer service and the menus. Menus must be reviewed and customer's reactions to various items/products must be noted and improved.

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    Solution Summary

    This solution includes the development of the training program of staff of a sit down mid size bar and grill.