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Evaluating Effectiveness of Training Programs

What methods may be used for evaluating the effectiveness of a training program? Why is post-training evaluation important? Compare and contrast the various methods for evaluating the effectiveness of training.

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The number one way to evaluate the effectiveness of a training program is to look at the results employees are achieving compared to results that they were previously achieving. If the task is being completed correctly, in the manner required, than the training was successful. Evaluating this information is dependent upon the job. If the person has been trained in sales one could measure customer contacts, and successful conversions, dollar/unit sales. If the person has been trained on assembly error rate or returns could be measured. ...

Solution Summary

This solution outlines the methods which may be used for evaluating the effectiveness of a training program. It discusses why a post-training evaluation is important, and compares and contrasts the various methods for evaluating the effectiveness of training. It includes a link and examples.

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