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Part 1

How might Managers use the grapevine to their benefit? As a manager, how do you think you would use the grapevine to further organizational goals?

Part II

Scenario: You and your two siblings own a local pizzeria that has been incredibly successful for the three years it has been open. Now, you are considering opening two new stores across town, hoping to grow your profits over the long term. Your sister, on the other hand, does not like the idea of maintaining two additional stores, and instead is lobbying to build another dining room onto the existing store instead of buying out and managing new storefronts. Your brother is neutral, and sees the benefit in both suggestions.

Include a brief description of how you manage the pizzeria scenario using a combination of your best conflict-handling styles. Explain how you would use the conflict to your advantage, thereby making it a functional conflict. Describe how your preferred styles contribute towards the solutions.

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Solution Summary

How might Managers use the grapevine to their benefit? As a manager, how do you think you would use the grapevine to further organizational goals?

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How might Managers use the grapevine to their benefit? As a manager, how do you think you would use the grapevine to further organizational goals?

The Grapevine is the informal, but powerful communication medium in every organization. While formal communications are important and effective, informal channels should not be ignored. Understood and optimized, the grapevine can be a powerful vehicle to align the company around important messages.

The grapevine may in fact be beneficial for an organization
? Some information that people can only get from the grapevine. "If you want to see what insurance coverage is offered, check the brochure or intranet. But if you want to know what it really takes to be successful around here, ask the grapevine."

Managers can utilize grapevine to:

? Spot problems and prepare
? Bond with co-workers. "Gossip greases the social wheel."
? Weed out cheaters and liars. The grapevine exposes "free ...

Solution provided by:
Sandeep Bardia, MBA
Education
  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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