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Organizational Behavior - Cross-Cultural Diversity

Library Assignment:

The senior management team has requested you provide them with a proposed plan for training the current and future employees about cross-cultural diversity. They want to know the major topic areas and why those are important. They have requested you identify how the training will be provided to current employees, new employees, or as refresher training. The senior managers will need to know the time required per class, the method that will be used, and reference materials that will be included. Use the Library, Internet, and any other available resources to complete this assignment. Be sure to cite all references in APA format.

The following might be some useful search options in the Find Books and Articles section of the Library:

Cross Cultural Issues
Global Law and Finance
Multinational Companies
Multinational Teams

Solution Preview

Topics to be covered under Cross Cultural Training:

The cross-cultural training should have components related to both general orientation and specific skill development (Harrison, 1994). The component of general orientation here consists of self assessment (dealing with change, stress management and identifying attributes) and cultural awareness (general dimensions, national values and work place incidents). The specific development on the other hand consists of knowledge acquisition (area studies, language studies and host attitudes) and skills training (case studies, area simulation and behavior modeling). Hence the training should focus on providing trainee the knowledge about national cultures and attitudes in the host country in the first phase while in second phase the trainee should be made to go through a rigorous process of handling the situations in a simulated environment. This will help the trainee to acquire hands-on experience.

The paper by Nicola (1993) suggests following issues for cross-cultural training:
􀂃 Feed back
􀂃 Getting beyond culturally determined stereotypes
􀂃 How to raise and deal with cultural ...

Solution Summary

The senior management team has requested you provide them with a proposed plan for training the current and future employees about cross-cultural diversity.

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