You are the Food Services Director of St. Regis Hospital with a staff of 135 employees. The Senior Staff Dietician, Joe Smith, was dismissed on charges of embezzlement. The problem is, Mr. Smith had been with St. Regis for over 30 years, and was well loved by the food services staff. Since his departure, morale of the department has sharply declined. Explain your plan for using leadership skills to raise department morale and foster teamwork.© BrainMass Inc. brainmass.com October 17, 2018, 11:04 am ad1c9bdddf
Low morale can quickly destroy the success of an organization or a department, such as the Food Service department of St. Regis Hospital. This is particularly true when a well liked staff member is dismissed. Those who work with such a staff member may not fully understand the magnitude of the situation. Low morale will certainly decrease efficiency, increase employee absenteeism, and create a work environment that is less than positive.
There are several steps that can be taken to boost morale. Since Joe Smith was well liked by food service staff it is evident he enjoyed his work and showed dedication to his job at some level. To encourage others to develop the same type of dedication the manager should develop rewards programs that recognize those who are committed to the organization. ...
The solution discusses addressing low employee morale.
Scheduling people to work late, or "graveyard", shift is a problem in almost every 24-hour company. An article in the Wall Street Journal titled "Scheduling workers who fall asleep on the job is not
Scheduling people to work late, or "graveyard", shift is a problem in almost every 24-hour company. An article in the Wall Street Journal titled "Scheduling workers who fall asleep on the job is not easy" describes night-shift dilemmas at an oil refinery and a police department. Scheduling is also a difficulty for airlines that fly long routes, such as El AL Airline's popular 11-hour nonstop Tel Aviv to New York flight.
1) Please select five American companies that require night shifts and discuss how each can deal with its staffing requirements.
2) What are the major issues in each that affect moral, productivity, alertness, and safety?