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1. How would managing a sales team be different from managing an office staff? What types of leadership styles are most appropriate for leading a sales team? What is your leadership style? How can you, as a sales manager, promote positive character attributes in the members of your sales team?

2. What happens if a manager manages by reports alone? What are the advantages of personal contacts and communication with members of the sales team? Explain how you interact with members of your sales team.

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This solution discusses managing a sales team.

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Sales team of a company comprises all representatives, sales staff and sales managers working in a company whereas office staff includes employees from all level working in office only. Management of a sales team is significantly different from managing an office staff and it is due to the difference in their nature of work and responsibilities. Management of sales team requires set goals whereas managing an office staff does not require any set goals as it goes on with the work on hand and according to the situations.

Managing sales team requires that team is aware of company's sales projections and is presented with a specific plan to work towards (Johnson, 2010). On the other hand managing an office staff does not require any plan and projections as it goes on with the situations confronted by staff. In this way, it can be said that managing a sales team is much more difficult then managing an office staff and due to this it requires appropriate measures and plans.
The different types of leadership styles that are appropriate for leading a sales team are participative, supportive, directive and achievement-oriented. My leadership style for leading a sales team is achievement oriented with ...

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