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    Examples of good customer service

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    What are some examples of good customer service that you have encountered? What made the service good? Why is it important to retailers to meet or exceed customer expectations? What are some strategies for meeting or exceeding customer expectations?

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    Excellent examples of customer service can be seen all around us. Anytime you experience the service industry and walk away feeling as though your needs have been taken care of, you have likely received excellent customer service. An example of this would be if you were purchasing a car (as an example of the service industry) and you were able to complete your interaction with the salesman feeling comfortable and happy with your decision to ...

    Solution Summary

    What are some examples of good customer service that you have encountered? What made the service good? Why is it important to retailers to meet or exceed customer expectations? What are some strategies for meeting or exceeding customer expectations?

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