Customer service provided by Travelocity, OrbitZ and Expedia
Not what you're looking for?
Evaluation of the apparent customer service provided by Travelocity, OrbitZ and Expedia by each site.
Purchase this Solution
Solution Summary
The expert evaluates the apparent customer service provided by Travelocity, OrbitZ and Expedia by each site.
Solution Preview
Here is a rundown of the apparent customer service for all three sites:
Travelocity: They have a direct link on their home page to the "customer care" page. This is easy to find on the upper right hand corner. Once you go to the "customer care" page, they have frequently asked questions first, followed by all help topics, and then at the lower part of the page there is both an e-mail form as well as a phone number for further customer service help access. They also offer customer service ...
Purchase this Solution
Free BrainMass Quizzes
Basic Social Media Concepts
The quiz will test your knowledge on basic social media concepts.
Change and Resistance within Organizations
This quiz intended to help students understand change and resistance in organizations
Paradigms and Frameworks of Management Research
This quiz evaluates your understanding of the paradigm-based and epistimological frameworks of research. It is intended for advanced students.
Organizational Behavior (OB)
The organizational behavior (OB) quiz will help you better understand organizational behavior through the lens of managers including workforce diversity.
Business Processes
This quiz is intended to help business students better understand business processes, including those related to manufacturing and marketing. The questions focus on terms used to describe business processes and marketing activities.