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Security, Confidentiality, and International Issues

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How do Expedia, Travelocity and Orbitz handle security, confidentiality, and international issues?

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Solution Summary

How do Expedia, Travelocity and Orbitz handle security, confidentiality, and international issues?

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Websites like Orbitz, Expedia and Travelocity need to address a host of issues.

One of the most important issue in this regard is that of security of consumers in terms of transactions conducted over the web as well as the information provided to the businesses over the web. This is an ethical as well as legal issue in the sense that is not only a crime on part of these companies provide loose security in terms of conducting online transactions by ignoring various security aspects and using sub-standard technologies, thereby leading to theft of confidential financial and other information, but is also ethically wrong to provide such a unsecure platform to the consumers to conduct business and risk their money as well as risk their privacy.

Websites which do not maintain highest standards in terms of security of transaction are not only legally liable to pay demurrages to consumers in the case of loss of information but are also the ones who lose the trust of consumers from ethical point of view. This is precisely the reason why consumers love to do online shopping on websites like Amazon.com or Ebay.com which provides them maximum security of transactions and personal information provided to them. Such regulatory rulings and legal restrictions with respect to online transactions ensures protection of the ...

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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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