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Role Identification

Kim and Shana are Onsite Consultants for a Customer Service Consulting Firm

A combined statement explaining the above consulting firm members are best suited to his or her established role and his or her duties and responsibilities. This statement should include a description of how each member's education (especially his or her University of Phoenix program of study) and experience prepared him or her for his or her roles and duties. Make reference to specific courses that assisted in the preparation for the roles.

attached is a skills matrix to assist

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Kim and Shana are Onsite Consultants for a Customer Service Consulting Firm

A combined statement explaining the above consulting firm members are best suited to his or her established role and his or her duties and responsibilities. This statement should include a description of how each member's education (especially his or her University of Phoenix program of study) and experience prepared him or her for his or her roles and duties. Make reference to specific courses that assisted in the preparation for the roles.
Attached is a skills matrix to assist

There are two members of the team that will provide consulting to Customer Service Consulting firm. The persons are Mr. Kimberly Bassham and Ms. Shana Pope.
Mr. Kimberley Bassham is most suited to his role in examining and advising about the financial structure and internal control system at Customer Service Consulting. He has an accounting MBA from University of Phoenix and has received training in the areas of advanced costing techniques, accounting theory, accounting information systems, information management, strategic planning, issues in corporate taxation, organizational development, executive management, budgeting, human resources management, conflict management, and decision making. In addition, ...

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