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Apple: Problems with products

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Hello I need help elaborating on the following problem statement. I need to include the specific problem that Apple is having and include questions in the problem statement.

Apple is a well-established brand with distinctive and highly desirable computer products. However, for many users, Apple computers are less desirable, as they are not compatible with other operating systems. In today's business environment, common operating systems interface with many different applications, such as human resource tracking applications, supply chain, ordering and order processing, online catalogs and shopping, and inventory management, among many other programs. "The business software programs are the ones that will increase the efficiency of the business and reduce work time" (Azeem, 2011). In order for Apple to remain competitive, its products must be made compatible with other operating systems, so that products become more desirable for both personal and business users of all types.

The aim in making computer products more compatible is to capture a larger portion of the computer market share in both personal and business computer markets, so that Apple can generate more revenues with its computer products. It may be important for a business to select products that are compatible with business partner interfaces, supplier systems, and user skills. Otherwise, automated systems cannot be used to help improve performance and efficiency of the organization (David & Greenstein, 1990). Apple has the capabilities, in terms of knowledge and skill of technical developers and designers, to design computer products that are compatible and will generate further interest among consumers. Apple computers already represent quality and reliability. Greater functionality will make them even more desirable to consumers.

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The specific problem that Apple faces with its Macintosh systems and software is its lack of compatibility with Windows based operating systems. The users who like Mac for its quality and unique features are ...

Solution Summary

The following posting discusses problems with Apple's product.

See Also This Related BrainMass Solution

Information Systems Management..

•I need help with analyzing the provided information on Apple Computers. In particular, please update the information by additional research to include Apple's newer product lines, its competitors, and recent events, and decide the lessons that have been learned for enterprise information systems managers, in a report. To update the case you will want to look at recent news as well. There are problems with Apple if you look underneath the hood. For example, they have had a lot of bugs with their operating system upgrades. IOS8 was a major failure. What lessons did Apple learn form that? Apple is always in a legal dispute with someone and recently lost a case. Discuss Apple from a legal standpoint. How does Apple use the items that you mentioned? First define them and then tell how Apple uses or does not use them.

•Please include any research for evidence, if any, that Apple uses any of the following in its business activities: "business intelligence", "enterprise resource planning (ERP)", "customer relationship management (CRM)", "data mining", and "intelligent systems", and assess the results in the report

Additional Instructions:

it will be important to:

•Extract the lessons of your Apple research for enterprise information systems managers.

•Present evidence whether Apple uses any of the topics named in the second "bullet" above

Required Readings:

•Benson, R.J., Ribbers, P.M., and Blitstein, R.B. (2014) Trust and Partnership: Strategic IT: Management for Turbulent Times. Preface and Chapter 1.
•High, P.A. (2014) Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation. Foreword and Chapter 1.

Further utilize:
•Apple, Inc. publishes "hot news" on its products at http://www.apple.com/hotnews/.
•A source of news on Samsung's and competing smartphones is at http://ibnlive.in.com/newstopics/samsung.html.
•Lenovo announces its products at http://shop.lenovo.com/us/en/portals/communications/

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