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Knowledge Management Strategy

Assist with an example of Knowledge Management Strategy for a modern organization.
(a) clearly identify the mission and goals of the organization.
(b) carefully articulate the current state of knowledge management.
(c) conduct a feasibility study of reasonable alternatives
(d) explicitly describe the rationale associated with the chosen strategy.

Solution Preview

The organization selected is Apple Inc. The company designs, develops and sells computers, computer software, and consumer electronics.

(a) Clearly identify the mission and goals of the organization.

The mission of Apple as listed on its website is "Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.". http://investor.apple.com/faq.cfm?FaqSetID=6

The goals of the Apple from its mission statement are designing, leading, reinvention, and defining. Each of these goals requires knowledge management.

(b) Carefully articulate the current state of knowledge management.

The current state of knowledge management at Apple Inc is that it is relevant in terms of technical information, production information, and operations. Apple Inc has benefited from knowledge ...

Solution Summary

The response provides you a structured explanation of tacit and explicit knowledge in the context of organizations . It also gives you the relevant references.

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