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Cross-Functional System

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The Clambake Case:

The Clambake Company has been providing seafood to the northeast region of the United States for over 30 years. They started as a small family business and have grown to more than 30 employees. They first installed a small accounting system to take care of their finances, payroll, and tax reporting. About seven years ago they installed a sales program to track sales. They are now considering buying out a competing company that would increase their sales 80% and their workforce 40%. They realize that it will require more time in the office to administer the company, especially since they are now branching out into other areas. One concern they have is
what to do about their information systems. They anticipate strong growth over the next 10 years and cannot afford to make a mistake with their IS. They wonder if they should add two other functional systems to go with the two they have or to spend more resources, which might stretch them now, in order to go to one cross-functional system that would be more than sufficient to accommodate the anticipated growth.

They have hired you as a consultant to make a recommendation on what they should do. Make your recommendations.

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Solution Summary

Discusses cross functional information system such as ERP for an organization which anticipates strong growth over the next 10 years and thus, needs a suitable system to address the information system challenges/needs associated with such growth of the organization.

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I would recommend the company to certainly go for a one cross-functional system, such as an organization wide ERP or enterprise resource planning system. Even though this system would be costly to acquire, the longer term benefits of the system would outweigh the initial costs and make it much more beneficial and cost effective for the company on a longer term basis. A comprehensive ERP or cross-functional platform would integrate the entire operations, divisions and branches of ...

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  • BComm, University of Delhi
  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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