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Questions, characteristics, experience for hiring manager

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You work in the Human Resources department of your organization. You have been charged with recruiting a manager for a department within the Services division. The Vice-President of the Services division stresses to you that "This department hasn't had a good manager in years. I need someone who can take charge, organize things, and get people motivated and working again."
Based on her comments/expectations and your knowledge of management functions, behaviors and skills, draft the following:

A list of five to ten questions that you will use during the interview process that go beyond the information you can gain from the candidate's application or resume. These should give you insight into why the candidate can fulfill the requirements outlined by the HR manager.
A description of the types of characteristics and experience that you will look for in the candidate. Be specific, include the various management functions and roles that this individual must have experience with as well as the skills they must possess to be effective.

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Solution Summary

Ten questions and a discussion on the expectations of HR for hiring management positions. Experience and characteristics are discussed.

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Questions:

What has been the most difficult management problem you have solved?

How do you like to motivate people?

Consider an employee as a good worker. What things beyond showing up, on time, and doing their job as good work?

What does your desk look like at the end of the day on Monday? Friday?

What are the first three things you do when you come into work in the morning?

How do you fire someone?

Do you believe the Americans with Disabilities Act is a good law?

What is the most frustrating thing a ...

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