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Culture and characteristics of an organization.

Prepare a 1,400 to 1,750-word paper that describes the culture and characteristics of an organization. Be sure to cite at least two peer-reviewed references in addition to the text and be sure to address the following questions in your paper:
a. What is the definition of "common characteristics of organizations"?
b. How does your selected organization exhibit each of the common characteristics listed below?
1) System (e.g., individual units, open, closed)
2) Rules/norms (e.g., written, unwritten, formal, informal)
3) Hierarchy (e.g., chain of command, supervisor, administrator, manager)
4) Communication networks (e.g., formal, informal)
5) Organizational orientation (e.g., achievement, dogmatism, authoritarianism)
6) Leadership approach(es) (e.g., social, task, balanced)
7) Management communication/decision-making (e.g., tell, sell, consult, join)
c. Which common characteristics (choose at least 4) from those listed above that most shape the communication within the organization? What specific communication tools/methods can be used for the four selected characteristics?

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Thank you,

Laura Lawrence, 106562

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Common Characteristics of an Organization

Common Characteristics of an Organization:
? Common Characteristics of Organizations
1. Coordination of effort: multiplying individual contributions to achieve results greater than those possible by individuals working alone.
2. Common goal or purpose: having a focus to strive for something of mutual interest.
3. Division of labor: dividing tasks into specialized jobs that use human resources efficiently.
4. Hierarchy of authority: using a chain of command to control and direct the actions of others. (Knowledge Objectives)

System
The organization that I have chosen to write about is the management and sales process for a friend's company, which is a financial rate survey company called RateWatch. This is an open system organization. There are two primary departments in the company, the first of which is the call center for data gathering, and the sales department for the selling of the data. All employees interact to gather or convey information with outside clients. The following information is based on the experience of the sales manager of this company. (RateWatch Your Source for Pricing Solutions)
Hierarchy
There is a clearly defined hierarchy in this organization. The executives consist of the President, Chief Financial Officer, Director of Marketing, Director of Sales, and Director of Operations. The next tier on the ladder are the middle managers: sales, marketing, call center and finance. The final tier consists of the administrative assistants, data collectors and members of the call center.
Leadership Approach
Being a successful manager or leader means utilizing certain techniques and practices to help keep an organization running smoothly and to keep the staff satisfied that their employment is a positive experience. This is especially true in a sales department as this department is vital to the ability of the company to obtain a profit. Sales can be a very difficult field, as rejection levels are high and it can be challenging to remain motivated, especially if the sales tasks are monotonous.
Leadership and management go hand in hand, but they are two entirely different things. Leadership requires broad motivation, direction, and communication knowledge and skills. To be a great leader in an organization it is important to have commitment to values, confidence, communication, integrity, honesty and persistence. Part of being a good leader is to also have wonderful management skills and to understand the managing process. A truly talented manager understands that it is their job to find ways to assure that their employee can feel pride in whatever they personally ...

Solution Summary

Prepare a 1,400 to 1,750-word paper that describes the culture and characteristics of an organization. Be sure to cite at least two peer-reviewed references in addition to the text and be sure to address the following questions in your paper:
a. What is the definition of "common characteristics of organizations"?
b. How does your selected organization exhibit each of the common characteristics listed below?
1) System (e.g., individual units, open, closed)
2) Rules/norms (e.g., written, unwritten, formal, informal)
3) Hierarchy (e.g., chain of command, supervisor, administrator, manager)
4) Communication networks (e.g., formal, informal)
5) Organizational orientation (e.g., achievement, dogmatism, authoritarianism)
6) Leadership approach(es) (e.g., social, task, balanced)
7) Management communication/decision-making (e.g., tell, sell, consult, join)
c. Which common characteristics (choose at least 4) from those listed above that most shape the communication within the organization? What specific communication tools/methods can be used for the four selected characteristics?

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