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Legal and Ethical Issues: Job Profiling

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As a manager of a organization what potential legal and ethical issues could arise in a job satisfaction survey was used to create an ideal profile of characteristics that the company looked for when hiring employees.

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As a manager of a organization, this solution discusses the potential legal and ethical issues that could arise in a job satisfaction survey which was used to create an ideal profile of characteristics that the company looked for when hiring employees.

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Interesting question, indeed. Please see response attached (also below). I hope this helps and take care.

RESPONSE:

1. As a manager of an organization what potential legal and ethical issues could arise in a job satisfaction survey was used to create an ideal profile of characteristics that the company looked for when hiring employees.

A good place to start is to look at the categories used in the job satisfaction survey: Gender, Age, Dept, Position, Tenure, Overall, Intrinsic, Extrinsic - to decide which ones (if any) could cause potential bias in the data (ethical and legal implications). However, it would also be important to look at the questions on the survey to see whether or not they were biased and generalizable (ethical issue of reliability and validity of the test, which is also a legal issue as it can lead to bias and discrimination in the hiring process). In other words, do the questions used in the survey measure what it takes to be an ideal employee, without biasing the hiring decisions? Would it be the ideal profile for hiring purposes or would it be biased, which is the legal and ethical question that is posed for the manager? ...

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