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Critical Analysis: ISO and Services

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How does ISO in terms of manufacturing relate to an industry that only offers services? How do you think 'standardization' would be imparted to the customer?

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How ISO in terms of manufacturing relate to an industry that only offers services are determined. The response addresses the query posted in 330 words with APA references.

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The response addresses the query posted in 330 words with APA References

Every organization strives for delivering the best quality services to its customers. To meet the changing expectations of the customers with ensured quality, ISO standards are used. In the following discussion, the role of ISO in the manufacturing industry that offers only services is highlighted along with the ways of imparting the standardization of services to the customers.

ISO in Manufacturing Industry that offers services:

According to ISO (2006), the standards are used in the service industries to provide efficient and effective services to the customers. The ISO standards are used in proper planning of quality ...

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Ashish Sharma, MBA (IP)
Education
  • MBA (IP), International Center for Internationa Business
  • BBA, University of Rajasthan
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