Business Issues Facing FedEx
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Analyze three business issues FedEx is facing.
Determine whether this company's industry as a whole is experiencing issues related to employee engagement, recruiting, or retention. For example, if it is a retail organization, is the retail industry facing changes that challenge your organization? Once again, be sure to incorporate research to support your discussion.
Analyze employee retention issues this organization might be facing. You may find evidence of this through articles or Web sites about the company itself; more likely you will read about what is happening within the industry or to competitors, and use your best judgment to make inferences.
Evaluate the tools and strategies the company might be using to recruit and retain employees. Do you find anything on social media that indicates these type of efforts?
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Solution Summary
The Solution provides an analysis of business issues facing FedEx.
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Determine whether this company's industry as a whole is experiencing issues related to employee engagement, recruiting, or retention.
The industry as a whole, which is the "courier industry" , faces unique challenges because of its seasonal hiring practices. UPS, FedEx, and even the United States Postal Services among others experiencing peak seasons during holidays such as Christmas. Therefore, companies within this industry hire tens of thousands of seasonal workers who only work during peak seasons, which is a deterrent for ensuring high levels of retention as employees who work as seasonal workers recognize that they are only temporary employees with no benefits and no long-term security with the company. This has led to issues in regard to recruitment and employee engagement because tens of thousands of employees who work in the courier industry lack job security and "normal jobs".
Whenever the season changes, FedEx along with other competitors within this industry end the temporary contracts with independent contractors who work in these seasonal positions, which results in resentment and a lack of commitment to companies within the industry that aren't committed to their employees. This is an industry problem that isn't germane to FedEx but because of the tight and competitive labor market, FedEx must establish new strategies to compete for material handlers as this problem is ...
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- BS, Sam Houston State University, 1903 University Avenue, Huntsville, Tx 77340
- MS, Prairie View A&M University
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