Purchase Solution

Corporate use of social media and other CRM strategies

Not what you're looking for?

Ask Custom Question

Reflect upon your own personal experiences and observations about corporate use of social media and other CRM strategies described in your readings. What are some of your potential concerns about corporate activity in this area. Are there corporate practices that you believe may cross an ethical boundary?

Purchase this Solution
Solution Summary

The expert examines the corporate use of social media and other CRM strategies. The response addresses the query posted in 355 words with APA References.

Solution Preview

The response addresses the query posted in 355 words with APA References

//Customer Relationship Management (CSR) is an approach that seeks to manage the interactions of the company with the existing and the future customers of the organization. It involves the use of use of technology to automate, organize, synchronize marketing and sales initiatives and other technical support. With the increase in technology development, the use of social media has become highly popular. In this regard, the following section has discussed my experience about the use of corporate use of social media and other social ...

Solution provided by:
Ashish Sharma, MBA (IP)
Education
  • MBA (IP), International Center for Internationa Business
  • BBA, University of Rajasthan
Recent Feedback
  • "Thank You so much! "
  • "Always provide great help, I highly recommend Mr. Sharma over others, thanks again. "
  • "great job. I will need another help from you. "
  • "first class!"
  • "Thank you for your great notes. Will you be willing to help me with one more assignment? "
Purchase this Solution
Free BrainMass Quizzes
Marketing Research and Forecasting

The following quiz will assess your ability to identify steps in the marketing research process. Understanding this information will provide fundamental knowledge related to marketing research.

Accounting: Statement of Cash flows

This quiz tests your knowledge of the components of the statements of cash flows and the methods used to determine cash flows.

Motivation

This tests some key elements of major motivation theories.

Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.

Situational Leadership

This quiz will help you better understand Situational Leadership and its theories.

View More Free Quizzes
Related BrainMass Solutions

  • CRM and Social Media: New Ways of Marketing

    "Where's My Money" Consultant This solution addresses the strengths and weaknesses of traditional marketing strategies as opposed to CRM and Social Media - the new marketing tactics of the 21st century.

  • Facebook Marketing

    As one of the most powerful and most patronized social media site, its audience share almost all kinds of information ranging from their personal data to the features they spend more time on and other topics they are concerned as of the moment as well

  • Technology and Customer Relations Management

    Companies need social media and sites such as Amazon to promote their wares and their services. The use of social media has exploded. Everyone it seems is online on Facebook, Twitter, and all the other access points.

  • Identifying and engaging with customers on social media

    Social media marketing: Emerging concepts and applications. Springer. This posting discusses the use of social media for marketing.

  • ERP system and CRM

    Hence one can use the website, email, mobile apps, social media websites and other advanced CRM softwares to manage the relationship in an effective manner. 5. We will use all the above communication tools as discussed above. 6.

  • Earned and Owned Media Plan of Boeing

    A detailed description of at least three earned media tactics that support your objectives and strategies. This is how you'll execute in PR and the tools you'll use.

  • Médecins Sans Frontières

    On the other hand, MSF's use of social media is easily accessible and does not require access of specific topics. It is geared toward the general public. Red Cross use of social media falls somewhere in between.

  • Public relation opportunities for Starbucks

    In other words, the company must devise strategies that make them more appealing and interesting not only to the media but also to the public.

  • Reviewing E-Businesses

    Needless to say, they do not like companies relying on Facebook and other established sites, largely because of the inability of users to stay focused for very long. They use the example of Sephora, specializing in cosmetics.

View More Related Solutions