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Conflict Management

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Assuming you had a conflict that could not be resolved at your level within the organization, what options do you have as an employee? Critique the success or failure of this system.

What factors contribute to a person going to the "next level" (formal grievance and/or litigation) in order to solve a conflict? Explain.

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Solution Summary

Conflict management and resolving a conflict is discussed.

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If the conflict cannot be resolved within the organization via mutual discussion with the management/legal advisor, etc. of the company, the employee can file a formal complaint or grievance with the legal authorities, if the nature of the conflict is such that it provides a right to the employee to do so against the company. However, this step should be taken only if no other ...

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  • BComm, University of Delhi
  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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