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Managing conflict in organizations: How to productively manage roles and effects of interpersonal and intragroup conflict

The roles and effects of interpersonal and intragroup conflict play in organizational conflicts. Explain how they can be managed productively.

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Conflict is defined as a disagreement between two or more individuals. In the corporate infrastructure there are several types of conflict such as:

? Internal Conflict-which deals with inward struggles between person vs. self.

? External Conflict-which includes conflict between person vs. person, employee vs. management, employee vs. employee, management vs. management, and company vs. company.

If used proactively conflict may enhance corporate advantage. In some cases conflict is the source that propels an organization or group to move forward. In a group or team environment conflict is used as a learning experience or a template on what "not" to do. Most organizations may discover that conflict generates both a negative and positive impact, which depend upon the type of organization incurring the conflict, or the type of employees susceptible to conflict and their reaction to it. On the other hand, conflict may be the obstacle standing in the way of organizational progress. For example, a disagreement occurs among coworkers and management fails to deduce the situation thus causing the conflict to escalate because it was not properly addressed. Conflict often occurs as a ...

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