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Organizational Change

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The CEO has asked the vice president of human resources to have the HR team put together a CF&F employee survey that would assess the level of employee engagement. The CEO and vice president believe that engaged employees are productive, innovative, and take ownership of results, thereby creating and sustaining a competitive advantage for the organization.

This project is very important to the CEO. He has addressed several issues over the past 2 years and has made many changes throughout the company. He believes that most of the employees have embraced the cultural change that the company has adopted, but not every employee has fully supported all the changes, and there is still some resistance.

The purpose for this survey is to identify employee engagement in the change process, determine the level of resistance within the company, and identify areas that employees are not supporting.

Consider concepts you have learned to date, and do additional research on employee surveys, change management, and resistance to change.

Changing an organization's culture requires that every employee embrace change. Research and present to the rest of the HR team (your small group) a sample of the survey you would design. The presentation should include the following:

The purpose of the survey

A complete layout of the survey

Who will administer the survey

An outline of any anticipated results of the survey

Best methods of team communication of your findings both to management and employees

Recommendations to management in your presentation regarding steps that should be taken to move every employee to embrace change for the benefit of the company and employees

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Solution Summary

The CEO has asked the vice president of human resources to have the HR team put together a CF&F employee survey that would assess the level of employee engagement. The CEO and vice president believe that engaged employees are productive, innovative, and take ownership of results, thereby creating and sustaining a competitive advantage for the organization.

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The purpose of the survey is to determine how well the employees have been able to respond to the change process. The other purpose is to identify the factors resulting in resistance to change among the employees and to identify potential strategies that management can undertake to motivate and prepare employees to embrace change.

The survey would be administered under the supervision of the Vice President of human resource team and would be assisted by other HR team members. The department heads would cooperate the HR team to implement the survey.

Layout of survey: Some of the questions that can be covered via the survey include:

? Do you feel change was really required by the organization?
? How far do you think change would help in the growth of the company?
? Do you feel formal training is required to embrace the change?
? Were you really motivated to bring the ...

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  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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