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    4-5 slides, with speaker notes, plus one page. Please add references
    Details: Your company, NL&C Corporation, has recently taken on a new, large client. That is great news for the organization and its future opportunity! You have just heard this news in a management meeting.

    You realize the impact this will have on your own job as HR Director, as the Vice President has Operations has indicated a need to hire 35 new call center representatives, and 15 new support staff, all within the next 30 days. There is also an additional need for many of the representatives to have bilingual skills, as the company has increased its Spanish-speaking customer base. As the HR Director for NL&C, you are charged with developing an effective recruiting strategy and you will present this recruiting strategy to the VP of Operations for review.

    Your challenge is to develop a plan to recruit these individuals. You may find information to assist you in the following website link. Recruiting and Hiring.

    This is a two part assignment:

    Part One
    Share your recruiting strategy plan as a presentation with the VP of Operations. Your presentation should address the following issues:
    1) What preliminary/planning steps do you need to follow before you can begin recruiting?
    2) What creative sources will you utilize in your recruiting efforts?
    3) What additional sources will allow you to quickly find candidates with bilingual skills?
    4) What pre-employment tests, if any, would you recommend?

    Part Two
    In a separate document, write a job ad to support your recruiting strategy. Don't forget to include the "Equal Opportunity Employer" designation. In addition to your text example, you may look at Internet job boards, such as Monster.com and your local employment listings for sample job listings.

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    Solution Preview

    Slide 1:

    1) What preliminary/planning steps do you need to follow before you can begin recruiting?

    a) Assess the current as well as future manpower requirements arising due to the new expansion plan

    b) Ascertain the skills, qualifications and experience for the candidates for the new positions

    c) Develop a job description for advertising in newspapers,internet job postings,etc.

    d) Develop a comprehensive selection and recruitment plan alongwith selection tests and procedures

    e) Outline a budget and schedule for the recruitment plan

    f) Outline the plan for training of new recruits.

    Speaker Notes:

    Before starting the recruitment process, it is extremely crucial to ascertain the exact manpower requirements arising due to the expansion and growth, not only in the current scenario but also in the near future. This can be done by consulting the management and the key managers as well as via careful planning and forecasting.

    It is also important to ascertain the qualifications, skills and experience necessary, such as bilingual language requirements in this case, in order to devise a suitable recruitment strategy. This will ensure that only right candidates are being screened and subsequently selected.

    Further, it is essential to have a job description in hand before starting the recruitment plan so that one can put the advertisement in newspapers and internet, etc.

    The comprehensive selection and recruitment plan should be drafter before starting the recruitment process and the all the tasks such as pre employment tests, interview process etc. should be outlined.

    Hiring managers should also plan in advance about the post hiring programs such as orientation and training so that as soon as the recruits are hired, they are put in training and orientation program.

    The budget and costs related to hiring, proposed salaries etc. should also be ascertained in advance. ...

    Solution Summary

    What preliminary/planning steps do you need to follow before you can begin recruiting