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    orientation/training program

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    This company has multiple stores in the city and were having problems with the success of the sales clerks. Critical areas include job knowledge of the computerized computer system, interaction with customers and the knowledge of the products they are selling.

    Needing to outline the specific topics to be covered and which techniques will be used.

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    The first day of the training plus orientation program for these newly hired sales clerks will revolve around providing them overview about the organization, its history, its corporate culture, vision, business policies and practices, ethical standards as well as provide a complete overview of the products of the company, various divisions, key people ,etc.

    The method of ...

    Solution Summary

    Orientation/training program is examined.