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Human Resource Law, Job Analysis

Some organizations may have detailed strategies for measuring product quality and customer satisfaction but do not put the same emphasis on employee performance expectations.

* Discuss the possible consequences for an organization that does not use sound performance expectations as part of its organizational behavior strategy.
o How could this affect the hiring and recruiting outcomes?
o How could this affect evaluation, compensation, and promotion outcomes?
o What possible financial consequences could the organization experience?
Please no previous submitted post and list all references. Thank you

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Solution Summary

Some organizations may have detailed strategies for measuring product quality and customer satisfaction but do not put the same emphasis on employee performance expectations.

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Organizations that do not use sound performance expectations may fail to recognize the loopholes, problems or issues in employee behavior that results in poor quality and customer satisfaction related issues or performance related issues. Further, lack of performance expectations would often mean lack of clear ...

Solution provided by:
Sheetal Jain, PGDM
Education
  • BComm, University of Delhi
  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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