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    Delivering Negative Messages

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    In your opinion, when might negative messages be delivered using the following methods of communication: face-to-face, telephone, printed mail, and email? Provide examples and use references and your own experiences to support your opinion. Please answer using at least 150-200 words.

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    I would choose for the face to face, firing someone. For the telephone, one can cancel and order. Printed mail is for closing a business, something broader and less personal (though my sister the shopper might not always agree). For email, a proposal needs changes.

    In each of these cases, one has to decide the personal consequences for themselves and for the ...

    Solution Summary

    This solution of 252 words selects a delivery method of negative messages in specific situations and explains why.