Share
Explore BrainMass

Criteria for Recruiting a Manager

I am to consider the following scenario and based on the comments/expectations and "my" knowledge of management functions, I must draft a 2-3 page document. Can you help me??

Scenario:
You are the recruiting manager for a new organization that is working on recruiting a manager for the services division. The vice president of the services division stresses to you, "This is a new department that requires a good manager who has the following skills: conceptual, communication, effectiveness, and interpersonal. I need someone who is experienced in planning, organizing, leading, and controlling a new service department to provide excellent customer service."

**A description of the types of characteristics and experience that you will look for in the candidate. Be specific and include the various management functions and roles that this individual must have experience with as well as the skills he or she must possess to be effective in the specific role of a manager for a new department within the service division. Make sure your description is not a job specification (tactical candidate requirements) list.

**List 5-10 questions that will determine if this candidate can take charge, organize things, and get people motivated and working again in a service department. These should give you insight into why the candidate can fulfill the requirements outlined by the vice president of services. Be sure to explain what information you are looking for with your questions (i.e. temperament, interpersonal skills, etc.)

Solution Preview

**A description of the types of characteristics and experience that you will look for in the candidate. Be specific and include the various management functions and roles that this individual must have experience with as well as the skills he or she must possess to be effective in the specific role of a manager for a new department within the service division. Make sure your description is not a job specification (tactical candidate requirements) list.

Let's examine the traits/characteristics of an effective leader. A leader has to posses and demonstrate honesty to everyone. Honesty allows others to see that the leader will always do the right thing and be ethical in all interactions regardless of the person's job title, role within the company or a customer. The leader will mean what they say and say what they mean. The leader will need the ability to delegate tasks and responsibilities to employees.

Delegation will allow the leader to focus on strategic thinking and executing the plan. Meanwhile, the leader will be able to develop employees in their current role and to assist in developing employees with similar or higher roles within the company. Delegation will allow the leader and the department to grow because the employee's skills will be capitalized upon and effectively use employees.

Communication allows the leader to effectively delegate and connect with employees at every level of the company. The leader has to be able to clearly and concisely describe the tasks that must be completed. The ability to train the new employees and developing an effective and productive environment occurs because of healthy communication lines.

The leader needs to have a sense of humor to show employees that he/she is human. Also, the leader will be able to effectively communicate with employees in all settings such as work and socially. The ability to relate to everyone is key component to leading others.

The leader has to be confident in their ability to lead the new department and in their skills and abilities. Confidence will allow ...

Solution Summary

The criteria for recruiting a manager is given. The types of characteristics and experience are given.

$2.19