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Personnel and Organization Policy

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Scenario: You are currently employed by a national Auto Parts retail chain. You started out as a customer service representative and have moved your way up through the ranks to store manager. Recently your company has indicated that they wish to promote you to District Manager, however, they want you to find your replacement as Store Manager.

Recruiting for labor, whether it is to expand operations or to replace outgoing personnel requires and understanding of the needs of the business and the skills necessary to perform the tasks at hand. When we seek to expand current operations we typically look outside or to new labor. However, when we are looking to replace or promote, we sometimes look internally.

Research different 2 different large, international companies and address the following issues:

Provide 3 different criteria in selecting personnel when filling labor needs and their importance in the selection process.

Provide an advantage and a disadvantage of external selection for this position and an advantage and a disadvantage of internal selection

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The response provides you a structured explanation of Organization Policy . It also gives you the relevant references.

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The two different large international companies selected are the Coca-Cola Company and the Ford Motor Company.

The three criteria used by Coca-Cola Company in selecting personnel are the educational qualifications, relevant experience in the consumer products industry, and the values upheld by the applicants.

The greatest importance given by Coca-Cola Company is to the qualifications of the person. If the qualifications are appropriate for the position the person is likely to be selected. For example, when Coca-Cola Company is selecting IT management persons then a person with a master's degree from a top US university in computer science stands a good chance of being selected. The second criterion is experience. A person who has worked in the packaged food industry stands a good chance of being selected. The third criterion is that of the values held by the person. Coca-Cola Company examines the attitudes of the persons so that the person matches the culture of Coca-Cola Company.

The three top criteria used by Ford Motor Company for recruiting personnel are educational qualifications, ability to make decisions using facts and data, and a belief in continuous improvement.

The educational qualifications again are given the greatest importance in Ford Motor Company. The company seeks well-qualified engineers. A master's degree is required for supervisory/managerial positions. The ...

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  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
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