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Tip Sheets & Analysis of Communication Skills w/Diverse Pple

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Write a short analysis (about 450 words) of your communication skills in interacting with those from other cultures and demographics. For instance how well do you communicate with co-workers or students who are considerably older than you, or considerably younger? What about the disabled, foreign speaking populations, and the opposite gender? Consult with co-workers or family members and ask for their honest assessment of your communication skills. Be open and consider how to improve in the areas needing it.

Prepare two tip sheets, one general and one personalized for you, using your analysis of your communication skills. Each tip sheet will consist of 15 to 20 tips, and the tips must be stated in complete sentencing. Outline suggestions for your future use in utilizing effective communication techniques with diverse demographics and different cultural groups in the workplace.

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Solution Summary

This detailed solution outlines personal communication skills used in interacting with those from other demographics and cultures. It contains an assessment of skills. Most importantly, it has two tip sheets, one personalized and one general, of guidelines to use in personal communication with a diverse audience.

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In surveying friends and family, most agree that I have excellent communication skills in dealing with others from diverse cultures and demographics. In part, this comes from being exposed to many different people in different walks of life. I try to look people in the eye, speak clearly, and enunciate each word. I've learned to do this for several reasons. First and foremost, in the past I tended to speak too quickly. This made it difficult for even my peers to understand what I was talking about. I also used to mispronounce words, not even considering that I was possibly wrong! Having these faults pointed out to me has been encouragement to do better. I was very embarrassed to learn that others could not understand me, or that I came off as excitable. In order to appear more professional and have more control of the situation I have learned to slow down considerably. I try to pay attention to the feedback the listener is giving me to gauge how well I am communicating and being received. A side benefit to this has been my new ability to think more about my choice of words and even my content. As a result, if I am not sure of a particular word, I pause, and ask the listener in advance for clarification, typically saying something like, "I think the sky is cerulean blue today; did I pronounce that word correctly? It is difficult for me to pronounce!" This helps ingratiate my listener to me, and also helps me to learn better pronunciation.

I work with older people, as well as those who are disabled, and from foreign countries. We are a diverse ...

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Sally Baldwin, Ed.D
Education
  • BA, University of Southern California
  • MSS, United States Sports Academy
  • Ed.D, Boise State University
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